Faqs

Of course, it’s possible to make an appointment. To make an appointment, contact us via chat, email or ticket.

We will send you an email only when your order leaves our warehouse. Your order will be delivered the day indicated in the order detail.

We will send you all the information on the status of the order on the email you indicated in the order or you can contact us via chat, email or ticket.

You can cancel your order until it is shipped by contacting us via chat, email or ticket. If you had already paid for the order online and it has not yet been shipped, we will refund the total [...]

PayPal is a very simple, fast and reliable payment method very widespread on the web that allows you to purchase without entering your credit card information. By selecting the payment with [...]

You can change the shipping address only if the order is not yet shipped. Send the request to our Customer Service by chat, email or ticket.

You can request the modification of the ordered items or the quantity only if the order is not yet shipped. To change the order you must contact Customer Service via chat, email or ticket.

No, it’s not possible to pay in installments.

The courier will leave you a notice of non-delivery with a phone number to contact to arrange a new delivery.

For Italy we offer the following delivery methods: GLS courier: 1-2 working days from shipment Italian Post Office: 5-7 working days from shipment For foreign countries we offer the following [...]