I’m not satisfied with my purchase. Can I make a return?

Of course, for us you are in the first place and it is essential that you are satisfied. If you change your mind or unfortunately there are problems, you can decide to return the purchased product and it will be refunded. The request must be received within 14 days of receipt of the order by contacting us via chat, email or ticket.

To return you must send the item to our address:

3DRAP SRL
Via Piano Alvanella SNC
83024 – Monteforte Irpino (AV)
Italy

It is necessary to add the purchase receipt with the order number in the return package.
Please note: if we do not receive the order number in the package we will not be able to make any refund!